Rachel Bauer

About Rachel Bauer

With leadership and management experience I offer a proven track record of success and growth strategies. I have been promoted throughout my career due to the exceptional ability to lead and develop teams, oversee operations, and manage multiple projects simultaneously while exceeding expectations and goals. My expertise includes employee management, operations, administration, project and product management, scheduling, training, hiring, and cross-functional collaboration with department heads that produce significant results. My experience and competencies include driving vision and producing quality results by utilizing organizational and communications skills. A few career accomplishments include:* Managed program for 40 interns across 4 locations * Achieved the highest revenue in the hotel’s history, a $100 thousand above expected budget * Won Manager of the Year, Employee of the Year, and multiple Employee of the Month Awards * Boosted bottom line $2,500 per month by spearheading incentive upsell programs * Reduced costs 10% per month by streamlining commissions process Currently, I am the Workplace Operations Manager at SoundHound Inc, a voice AI company. I manage 6 direct reports, conduct interviews, plan events, oversee budgets, coordinate space planning, collaborate with accounting operations, and implement project management skills. I am accountable for the facilities, office communications, administrative procedures, and task delegation. I maintain excellent communication with leadership, staff, and vendors as well as ensure activities remain on time and within a defined budget. During my time at Hotel De Anza, as the Revenue Manager, I was responsible for critical program initiatives, assessments, and problem resolution. I enhanced profitability and strengthened profits by driving business and marketing knowledge while exceeding operational standards. As the Front Office Director, I managed a 14-member team, conducted reviews, hiring, training, and staff development. I oversaw reservations, front desk procedures, and streamlined processes to increase efficiency. While driving solutions that increased profit, I implemented a hotel business application that assisted in overall property management including operations and reservations. I also created a 100-page technical and operational manual for the front desk with detailed instructions for using the software product and office procedures. An accomplished and driven leader that takes pride in supporting a company with core values. Contact Me: rachelbauer (at) iCloud (dot) com

Experience

1. Workplace Operations Senior Manager

   SoundHound AI

   Feb 2022 — Present · Santa Clara, CA, US

Education

• Sonoma State University

  BS, Undeclared

  1998 — 1999

• Mission College

  Project Management

  2010 — 2010

• San Jose State University

  Bachelor of Science, Hospitality Management

  2000 — 2002

• Study Abroad: University of Western Sydney

  BS, Hospitality Management

  2000 — 2000