Rachel Tate

About Rachel Tate

I’m an Agile Delivery Leader and SAFe Practitioner with over 8 years of experience helping engineering teams and leadership deliver better, faster, and with greater clarity. My work sits at the intersection of Agile coaching, DevSecOps transformation, platform enablement, and product management—especially in complex, highly regulated environments like FinTech and SaaS.With a solid foundation in product management, I bring a unique perspective that bridges strategic vision and hands-on execution. This enables me to align product roadmaps, technical delivery, and business outcomes seamlessly, ensuring teams focus on the highest-value work while maintaining agility.I’ve led Agile transformations that improved delivery velocity by 140%, rebuilt DevSecOps teams into high-functioning delivery units, and launched internal platform services that cut time-to-market by double digits. Whether working with C-suite execs or coaching Scrum teams on the ground, I focus on aligning people, process, and technology to unlock sustained value delivery.My approach combines hands-on delivery leadership (Scrum, SAFe, Kanban) with a deep understanding of platform infrastructure, cloud services, developer experience (IDP), and modern Agile tooling. I’ve operated in startup, enterprise, and transformation settings, often bridging the gap between engineering execution and strategic business outcomes.Specialties: Agile Delivery Coaching | SAFe | Scrum | DevOps Enablement | Platform Engineering | Internal Developer Platforms | Product Management | Program Management | Technical Delivery Strategy | Cross-Functional Alignment | Team Velocity & Flow Metrics | Remote & Distributed TeamsAlways open to connecting with like-minded delivery professionals, product leaders, and organizations undergoing Agile or DevOps transformations.

Experience

1. Product Manager

   Energage

   Dec 2022 — Present

   Direct a team of 4 in executing product roadmap, resulting in a 15% reduction in time-to-market, under the guidance of the Director of Product Management. • Lead the strategic development and execution of a comprehensive product backlog and roadmap, with a focus Enterprise Services achieving a 20% increase in development efficiency and accelerated time-to-market by 15%.• Collaborated cross-functionally with user experience design, support, and marketing teams to analyze and incorporate actionable customer feedback, resulting in a 20% reduction in customer support tickets.• Deliver detailed report on current and forecasted product metrics, anticipated feature work, and strategic direction of product domain to c-suite leadership; facilitated data-driven decision-making and fostered alignment across cross-functional teams.• Overhauled Platform Identity and Access Management Service reducing support cases by 7% quarter over quarter, 3 months ahead of schedule resulting in an additional 3 strategic initiatives deployed within the first year.

Education

• Michigan State University

  Bachelor’s Degree, Interdisciplinary Studies/Political Science

  2010 — 2015

Skills

• Hospitality
• Research
• Team Management
• Teaching
• Supervisory Skills
• Customer Service
• Employee Training
• Delegation
• Problem Solving
• Community Outreach