Rachel Brown
Customer Service Professional; Manager of Customer Service; Manager of Bid (RFP) Management; Customer Experience; Customer Success
- Role
- Manager, Customer Service at Orion S.A.
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Rachel Brown
Successful experience in leadership of Customer Service and Inside Sales. Skilled in…
Experience
Manager, Customer Service
Apr 2022 — Present · Spring, TX, US
Managing a Team of Customer Service Representatives in the following areas :* Oversee Order-To-Cash (OTC) process, ensuring delivery of product to Orion customers across the region* Human Resource Management - performance of CS Team; identifying key personnel for development of short / long-term succession planning* Overall Strategic Leadership of CS Team with focus on developing / implementing long-term vision to drive profitable growth* Procedural review / development in support of OTC and Supply Chain efficiencies
Skills
- Process Control
- Sap Products
- Onshore
- Engineering
- Pipelines
- Sap
- Upstream
- Materials Management
- Manufacturing
- Materials
- Sap Implementation
- Gas
- Oil/Gas
- Oilfield
- Supervisory Skills
- Oil & Gas
- Oil & Gas Industry
- International Sales
- Hands-on Training
- Onshore Operations
- Oil
- Oil
- Contract Management
- E-Learning
- Procurement
- Completion
- Petroleum
- Epc
- Subsea Engineering
- Petrochemical
- Energy Industry
- Customer Service
- Microsoft Office
- Sales
- Natural Gas
- Offshore Drilling
- Inspection
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