Rachel Williams
Connectedness | Achiever | Positivity | Strategic | Responsibility
- Role
- Communications Manager at Charles Schwab
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Rachel Williams
I am an expert at creating incredible experiences that drive results. I take…
Experience
Communications Manager
Jul 2025 — Present · Denver, CO, US
As a member of the Corporate Affairs Operations team, I provide support and strategic guidance for Charles Schwab\'s instance of the Firstup internal communications platform.Support- Respond to content creator inquiries submitted via a designated Microsoft Teams chat - Act as an Administrator of the platform with the highest level of access and permissions - Create documentation to support content creators with step-by-step instructions and best practices - Act as a liaison between the vendor and internal stakeholdersStrategy- Conduct audits of platform utilization, present findings, and reinforce best practices to optimize platform\'s functionality - Consult with content creators to build communications strategy, to ensure achievement of reach and engagement goals - Reinforce internal communications strategy of engaging employees through a personalized communication experience - Build internal benchmarking methodology and support content creators as they become more comfortable with the platform\'s analytics capabilities
Education
University of North Texas
B.S.
2000 — 2003
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