Rachel Weiss
Customer Success Manager, Enterprise @Allstate
Costa Mesa, CA, US
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WORK HISTORY
Feb 2022 — Present
Customer Success Manager, Enterprise @Allstate
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Managed a portfolio of 250+ client accounts across 2 agency locations, maintaining a 92%+ client retention rate year-over-year. • Designed and led new onboarding processes that cut activation time by 40%, increasing customer satisfaction scores by 27% within six months.
EDUCATION
N/A
Southern Utah University
Bachelor of Science - BS
ABOUT RACHEL WEISS
Enterprise Success Manager with 4+ years of experience driving retention, satisfaction…
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