Rachel Weiss
Enterprise Customer Success Manager @AllState
- Role
- Customer Success Manager, Enterprise at Allstate
- Location
- Costa Mesa, CA, US
- LinkedIn followers
- 500 followers
About Rachel Weiss
Enterprise Success Manager with 4+ years of experience driving retention, satisfaction…
Experience
Customer Success Manager, Enterprise
Feb 2022 — Present
Managed a portfolio of 250+ client accounts across 2 agency locations, maintaining a 92%+ client retention rate year-over-year. • Designed and led new onboarding processes that cut activation time by 40%, increasing customer satisfaction scores by 27% within six months.
Education
Southern Utah University
Bachelor of Science - BS
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