Rachel Wang

About Rachel Wang

PROFESSIONAL OVERVIEW Detail-oriented and growth-oriented Program Manager with 10+ years of experience in program implementation, data analysis, stakeholder engagement, and strategic communication. Proven success in benefits administration, compliance, and process optimization, managing multi-million-dollar programs that impact thousands of employees globally. Adept at leveraging data insights, process improvements, and strategic initiatives to drive efficiency and employee engagement.HIGHLIGHTS Successfully implemented process enhancements, leading to over $600K in annual savings through lease amendments and operational optimizations. Facilitated multiple benefit program transitions, ensuring compliance, smooth rollout, and improved employee experience. Trained and onboarded 120+ employees in benefits/program administration and stakeholder engagement best practices. Managed large-scale client engagement initiatives, including 300+ events/presentations focused on wellness, real estate entertainments, lifestyle and benefits education. Vast experience with affluent & celebrity clientele, and industry leaders providing professional, white glove style service Achieved 400% annual coordination goal, KPI in lifestyle requests: 191%(3896 requests) in 2018 Offered partnership stake in Eastern Breeze, with no capital investment, based on performanceSKILLS Fluent in both spoken and written MandarinVendor Relations and Negotiation Communications Initiatives; Presentation DevelopmentChange Management. Issue ResolutionFinancial Management, reporting, data analysis Multi-Project ManagementCustomer Service CoachingPerforms well under pressureEmployee Training and Development TECHNICAL SKILLSProficient with Salesforce and other CRM system, Benefit Platforms, Microsoft Office Suite, Outlook, Google Workspace and AI toolsPERSONAL ATTRIBUTES🧘‍ Certified in Adult Mental Health First Aid USA Community Champion: Dedicated volunteer with local non-profit organizations. 🩰 Grace & Leadership: A retired ballet dancer with the honor of being awarded \"The Youngest, Most Talented Director\". Creativity and discipline are second nature to me! Explorer at Heart: Avid traveler and foodie, always on the lookout for the next adventure and unforgettable flavors. Furry Friend Advocate: Proud animal foster parent, because every pet deserves a loving home!

Experience

1. Program Manager

   Meta

   May 2025 — Present · New York, NY, US

Education

• Shandong University of Arts

  Bachelor's Degree, Cultural Resource Management and Policy Analysis

  2009 — 2014

• University of Bridgeport

  International Business

  2009 — 2010

• Shanghai Theatre Academy

  Associate's Degree, Directing and Theatrical Production

  2008 — 2009

Skills

• Event Planning
• Microsoft Office
• Sales
• Photoshop
• Social Media
• Financial Analysis
• Microsoft Word
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Social Networking
• Research
• Public Speaking
• Marketing
• Outlook
• Leadership
• Customer Service