Rachel Teter

IT Project Manager @U.S. Department Of The Treasury

Washington, DC, US

Serves as a senior project manager within the HRConnect (HRC) Program Management Office (PMO). HRC is an Oracle-based shared service human resources platform used by 38 federal agencies, serving over federal employees and contractors. • Acts as primary liaison between technical project teams, agency customers, and OCIO leadership for 15+ total projects worth millions of dollars.• Sets strategic objectives for Agile Community of Practice based on team survey results, retrospectives, and program priorities.• Tracks, addresses, and escalates project risks and issues.• Serves as Scrum Master for two Agile development teams, representing team in various forums.• Hires and supervises all program interns by reviewing 30+ applications, interviewing 5+ candidates, and assisting with onboarding for 1-3 program interns each semester.• Designs and analyzes program-wide metrics to ensure overall program health and productivity.• Review contract statements of work and discuss opportunities for cost savings in acquisition within our Program Management Office (PMO), our Business Operations (BizOps) team and our leadership, as needed.• Onboards, trains, and mentors new and current employees.• Wrote 10+ PMO Standard Operating Procedures (SOPs) used daily by the team to meet strategic goals and objectives.• Serves as program admin for both SharePoint and JIRA by being the first point of contact for any technical issues, access requests, and demos for new and current employees.

American University

Master of Arts (MA)

City, University of London

International Business

Arcadia University

Bachelor of Arts (B.A.)

University of Technology Sydney

International Business

Shanghai University of Finance and Economics

International Business