Rachel
Performance & Insights Lead, Jll Johnson & Johnson @JLL
Signup · Get unlimited contacts
WORK HISTORY
Performance & Insights Lead, Jll Johnson & Johnson @JLL
Edinburgh, GB
Driving operational excellence and performance improvement. Leading governance frameworks, data-driven insights, and digital enablement initiatives.• Designing and implementing operational governance frameworks and compliance standards • Leading KPI development, performance analytics, and predictive insights with BI and Tech teams • Deploying best practices, process improvements, and training programs across accounts • Collaborating on business intelligence platforms and digital transformation projects • Supporting strategic change management and stakeholder engagementFocused on delivering measurable value through data-driven decision making, operational governance, and continuous improvement initiatives that enhance efficiency, compliance, and client satisfaction.
EDUCATION
ESHotel
BTS, Gestion et Management Hôtelier
ESSEC Business School
Master of Business Administration (MBA), Management Hotelier International
SKILLS
ABOUT RACHEL
With over a decade of experience in Corporate Real Estate and Facilities Management, I am a strategic transformation and governance leader. My career has been built on a proven record of success in empowering talented operational teams to drive transformative change. I specialize in architecting the frameworks—data, process, and performance—that bridge the critical gap between on-the-ground reality and strategic goals. My leadership approach is to translate complex operations into actionable data, enabling teams to see their work\'s impact and make smarter, more empowered decisions. On a recent major account, this collaborative approach enabled our collective teams—from operations and helpdesk to programs and performance—to achieve remarkable performance gains. By designing meaningful KPIs and clear processes, we create a system that fosters positive behaviors and aligns everyone toward a common objective.Ultimately, I am a solution-oriented leader who clears obstacles and invests in the knowledge needed for team success. I thrive on being a fast and flexible learner, unafraid to dive deep and master new domains to deliver results. I am now seeking a senior role where I can apply this passion for transformation to build a world-class CRE/FM organization.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.