Rachel Rowlandson
Service Director @Evolve
Manchester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2023 — Present
Service Director @Evolve
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SKILLS
IT StrategyTime ManagementSystem AdministrationIT Service ManagementChange ManagementIT OperationsOutsourcingRecruitingCitrixIT ManagementResource ManagementSlaItil CertifiedBusiness ProcessRequirements GatheringTrainingBusiness Process ImprovementService ManagementRequirements AnalysisService DeskAnalysisVendor ManagementStakeholder ManagementSoftware DocumentationInformation TechnologyInformation ManagementProblem ManagementService Level AgreementsLeadershipIncident ManagementService DeliveryManagementTechnical SupportProcess ImprovementProject DeliveryTeam ManagementPerformance ManagementItilService ImprovementTroubleshooting
ABOUT RACHEL ROWLANDSON
Award winning IT Service Desk Manager, with more than 20 years experience within a…
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