Rachel Ranatunga
Quality Assurance Specialist
- Role
- Quality Assurance Specialist at Amg
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Rachel Ranatunga
I partner with highly driven individuals, who are creative, optimistic thinkers, solution oriented and who have entrepreneurial aspirations. Through collaboration, commitment to grow, and dedication to hard work, I help lead others to surpass their goals. I have ten years experience leading dynamic teams. My current goal is to guide and empower others to develop their leadership skills, grow their business network, so that in due time they may form their own team of leaders.
Experience
Quality Assurance Specialist
Oct 2018 — Present
Top performer, producing over in sales revenue on monthly basis • Responsible for increasing team successful conversion rate by 4% • Overseeing team of over forty sales representatives • Actively calling potential customers as well as scheduling and handling supervisor callbacks • Regularly running performance reports throughout each day to ensure quality control • Leading individual trainings on concepts for new hires and underperformers on daily basis • Developing and delivering ongoing team training presentations on a weekly basis
Education
Maple Grove Senior High
High School Diploma
University of Minnesota
Bachelor of Arts (BA), Sociology, Communication, Management
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