Rachel Pranno

About Rachel Pranno

Brand strategist and reputation insights leader who turns employee sentiment into storytelling that moves businesses forward. With 15+ years at the intersection of employer brand, GTM strategy, and AI innovation, I help organizations see and solve what’s holding their reputation back. At Glassdoor, I’ve launched award-winning channel programs, built scalable systems for brand risk detection, and originated the concept for and guided the development of our first LLM-powered Employer Brand chatbot. My work connects marketing, product, and sales—turning employee reviews into actionable insights and strategic influence. Colleagues describe me as a “masterclass in forward-thinking leadership” and an “unstoppable force of creativity and action.” I’m known for setting bold visions, rallying teams, and never treating the current state as the final answer. Now, I’m leaning even further into the future of reputation strategy, helping brands shape perception at the source, long before it becomes a headline or a hiring risk.

Experience

1. Sr Program Manager, Ai Enablement, Agentic Platforms

   Indeed

   Aug 2025 — Present

Education

• Indiana University Bloomington

  BA

  2004 — 2007

• Ivy Tech Community College

  General

  2003 — 2004