Rachel Pagan

About Rachel Pagan

As Regional Operations Manager for Colliers’ San Francisco office, Rachel Pagan plays a central role in driving operational strategy, team effectiveness, and business performance. A trusted partner to local leadership, she oversees the day-to-day administrative and operational functions supporting more than 50 professionals across brokerage, marketing, research, and client services.Rachel manages budgeting and financial oversight for the office, ensures seamless coordination with corporate departments, and leads initiatives that elevate internal operations, client service delivery, and regional collaboration. She is instrumental in staff onboarding, training, and professional development, and works closely with HR, marketing, and finance teams to maintain high operational standards.Known for fostering a collaborative culture, Rachel champions employee engagement and inclusion efforts within the office. She brings a sharp eye for process improvement and consistently refines workflows and tools to enhance productivity and support business growth.Rachel also plays a key role in regional operations initiatives, contributing to platform-wide alignment and supporting special projects across the West Coast. With a background in commercial real estate, project management, and strategic operations, she brings a hands-on and solutions-oriented approach to every challenge.

Experience

1. Regional Operations Manager

   Colliers

   Jul 2025 — Present · San Francisco, CA, US