Rachel Owens

Global Operations Learning & Development

Role
Operations Trainer at FIS
Location
Cincinnati, OH, US
LinkedIn followers
500 followers

About Rachel Owens

My career has been highly focused on sales and customer service. No matter what my role is, the focus on the experience remains the same. I am passionate about people and building relationships. I gain trust, find solutions and create loyalty. This can be with a client, a business partner, or my team of direct reports. My passion for people is also demonstrated in my involvement in developing a strong company culture. I participate and lead several committees that promote employee development, engagement, and diversity & inclusion. These committees include: Women of Worldpay Business Network Worldpay Social Committee (Co-Chair) Hispanic Heritage Diversity & Inclusion Fun Committee - Service Manager team

Experience

  1. Operations Trainer

    FIS

    Feb 2020 — Present · Cincinnati, OH, US

Education

  • University of Cincinnati

    Communications

    2000 — 2004

Skills

  • Sales
  • New Hire Training
  • Telecommunications
  • Retail
  • Faciltation
  • Wireless
  • Virtual Training
  • Training Leadership
  • Retail Sales
  • Virtual Teams
  • Sales Leadership Training
  • Solution Selling
  • Customer Service
  • Webex
  • Sales Rep Training
  • Leadership
  • Training Facilitation
  • Training Delivery
  • Customer Service Training
  • Direct Sales
  • Onboarding
  • Customer Satisfaction
  • Training
  • Mobile Communications

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Rachel Owens — Operations Trainer at FIS in Cincinnati, OH, US | Unifers