Rachel Holcombe Dunn
Customer Success Manager @Resmed
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WORK HISTORY
Customer Success Manager @Resmed
Spearheaded software implementation for multi-state HME organization, increasing net revenue by 47% YoY- Delivered strategic insights to executive leadership through KPI reporting and performance reviews- Designed SOPs and optimized workflows, enhancing operational efficiency and client satisfaction- Cultivated high-trust relationships with key clients, contributing to long-term retention and growth.
EDUCATION
Georgia Southwestern State University
Bachelor of Business Administration - BBA, Business Administration and Management, General
Georgia Southwestern State University
Master's degree, Business Administration and Management, General
ABOUT RACHEL HOLCOMBE DUNN
I’m a results-driven Customer Success Executive with 15+ years of experience leading…
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