Rachel Mokanyad
Agile Project Delivery Lead Scrum Master Ii @Bank of America
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WORK HISTORY
Agile Project Delivery Lead Scrum Master Ii @Bank of America
Facilitated all core Scrum ceremonies—Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives—ensuring alignment, transparency, and continuous delivery across cross-functional Agile teams.• Coached multiple Agile teams (including acting as rotational Scrum Master/Assistant RTE) on Agile values, SAFe principles, and Scrum best practices, improving team maturity and delivery consistency.• Partnered with Product Owners and Business Analysts to groom product backlogs, define acceptance criteria, and ensure stories met the Definition of Ready (DoR) and Definition of Done (DoD).• Collaborated in PI Planning sessions and supported RTEs during SAFe events (System Demos, IP Iterations, Breakout Sessions), enhancing program-level coordination and delivery alignment.• Led onboarding and knowledge transfer initiatives—educating team members on company compliance, governance processes, and Agile ways of working, boosting new hire productivity and team cohesion.• Assisted teams in estimation using Planning Poker and Fibonacci sequencing, helping developers break down features into stories and sub-tasks, and reduce scope creep.• Proactively resolved blockers within 24 hours and escalated unresolved impediments to leadership, ensuring minimal disruption to sprint velocity and delivery timelines.• Maintained Agile metrics (velocity, burndown/burnup charts, cumulative flow), regularly reporting sprint and release health to senior leadership and stakeholders.• Coached teams to self-organize, improve cross-functionality, and maintain a continuous improvement mindset through retrospectives and actionable feedback loops.• Built a collaborative, transparent work culture by guiding teams through conflict resolution, team-building activities, and ongoing Agile maturity assessments.• Supported the Agile CoE and leadership team with departmental improvements, team coaching feedback, and aligning with enterprise agile transformation goals.
EDUCATION
SMU Cox School of Business
Master of Science Degree in Finance,, Finance, General
Tarrant County College
Associate Degree in Business Management, Business Administration and Management, General
Southern Methodist University
Bachelor of Science Degree in Economics & Finance, Economics & Finance
ABOUT RACHEL MOKANYAD
Results driven Scrum Master and Project Manager with 11+ years of experience delivering…
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