Rachel M.
Client Services Regional Manager
- Role
- Client Services Account Regional Manager at Interior Logic Group, Inc.
- Location
- High Point, NC, US
- LinkedIn followers
- 500 followers
Experience
Client Services Account Regional Manager
Aug 2018 — Present · Morrisville, NC, US
Manage a team of Client Solutions Managers and Supervisors across multiple branches, collaborating with senior peers- Lead cross-departmental coordination; working alongside IT, Sales, Operations,and Leadership to ensure campaign success- Build relationships to establish connections with clients and partners to optimize clientaccount processes through multiple communication channels- Develop and implement diversity and inclusion strategies to create a culturally respectfulenvironment that addresses internal biases throughout all levels of management andmultiple divisions- Monitor and analyze key market data to inform strategic decision-making and identifyemerging trends- Align KPI objectives, implementing new procedures as necessary to identify opportunitiesfor process optimization- Oversee administrative and client service activities, acting as the primary point of contactfor a designated portfolio of internal and external clients- Ensure execution of campaigns are in compliance with the terms and conditions percompany guidelines while meeting contractual and financial objectives
Education
University of North Carolina at Greensboro
Business Studies/ International Business
2010 — 2014
Universidad San Ignacio de Loyola
International Business
2011 — 2011
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