Rachel Lord

About Rachel Lord

Project Manager with hands-on experience leading full-cycle residential construction projects from initial client engagement through final delivery. I specialize in driving projects from contract execution and preconstruction through field operations, ensuring they are completed on time, within budget, and to the highest quality standards.With a strong background in insurance restoration and residential builds, I’ve managed everything from exterior and attic inspections and adjuster meetings to permitting, scheduling, change management, and financial oversight. I serve as a primary point of contact for clients, contractors, subcontractors, and cross-functional internal teams—balancing sales, operations, and customer experience to deliver successful outcomes.I’m passionate about process improvement, data-driven decision-making, and building strong relationships that turn complex projects into seamless client experiences.

Experience

1. Project Manager

   Studio Home

   Nov 2025 — Present

   Led end-to-end project delivery from contract execution through preconstruction and field assembly, serving as the primary customer point of contact. Drove clear communication, task and milestone tracking, and proactive issue resolution to ensure projects were delivered on time, within budget, and to a high standard of customer satisfaction.Managed cross-functional coordination with internal design, production, and sales teams, as well as contractors, subcontractors, and authorities having jurisdiction (AHJs). Oversaw permitting, scheduling, change management, RFIs, and on-site activities while maintaining accurate project data and financial controls.Played a key role in continuous improvement initiatives by analyzing performance metrics, supporting process optimization, and implementing tools and systems to enhance project efficiency, visibility, and team performance.

Education

• University of Colorado Denver

  Bachelor of Arts - BA, Political Science and Government