Rachel Longbottom
Head of Proposition and Service @Bravo Networks
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WORK HISTORY
Head of Proposition and Service @Bravo Networks
Lead the strategic direction for nine service teams, enhancing service delivery for approximately 500 brokers. • Developing propositions aligned with regulatory standards and industry trends, ensuring compliance and relevance. • Supporting an outsourced support model that improved operational efficiency and broker satisfaction.
SKILLS
ABOUT RACHEL LONGBOTTOM
A leader with a strong track record of leading engaged teams to high performance. Highly experienced in change management and developing teams through change. Focusing on creating successful outcomes and realising business benefit through strategic decision making and aligning best practices. Culturally aligned as Head of Service Performance and Innovation I lead a team of 60 service Leads through a mix of dotted line and direct line management. A proven ability to create practical solutions. A solid track record of stakeholder engagement at all levels and possess an ability to take a flexible and creative approach to challenges.
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