Rachel Labonte
Practice Facilitation Lead @Middlesex London Ontario Health Team
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WORK HISTORY
Practice Facilitation Lead @Middlesex London Ontario Health Team
Middlesex-London, ON, CA
Working with the Middlesex London Ontario Health Team to “Improving our healthcare experience together – where people are heard, care is connected, and whole health is possible for everyone.”Connecting partners and supporting progressive healthcare transformation across the care continuum
EDUCATION
Institute for Healthcare Improvement
Quality Improvement - Open School
Ecole Secondaire Jean Vanier
High School
South West Self-Management Program
Peer Leader for Living a Health Life with Chronic Conditions
Institute for Healthcare Improvement
Primary Care Coaching Program
Laurentian University/Université Laurentienne
Bachelor's Degree
e-ZSigma Group (awaiting certification)
Lean Six Sigma Green Belt
SKILLS
ABOUT RACHEL LABONTE
As a healthcare leader for over 25 years, I have a proven record of successfully leading innovative initiatives emphasizing building relationships, establishing partnerships, and ensuring high-quality service provision that meets the needs of patients, providers, and partners. Working in collaboration with internal and external stakeholders, I have demonstrated my ability to build coalitions and achieve results using customer relationship management. I live a value-based & strength-based leadership style, demonstrated by developing a high-performing team and building strong partnerships in my current role for over ten years. I lean into my ‘maximizer’ strength, which helps me plan and execute action plans that deliver results and motivate individuals for more outstanding performance excellence. I also lean into my ‘arranger’ strength, which brings flexibility and interactivity to my various roles. I am a collaborative systems thinker and an inclusive leader with experience in quality improvement, project management, change management, patient/provider experience, and digital solutions. I bring a broad knowledge from various sectors, including primary care, mental health, and home and community care. I can translate knowledge into action to achieve results.
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