Rachel Kowalski
Customer Success | Account Management | Sales | Driving Commercial Impact and Creating Value
- Role
- Customer Success Manager at UPS
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Rachel Kowalski
Hi there! Thanks for stopping by. I build relationships that drive results. With a background spanning tech, hospitality, and medical device, I specialize in customer success, strategic partnerships, and commercial excellence. Empathy and a people-first mindset are at the center of everything I do!I thrive in fast-paced and demanding commercial environments where there’s always something new to learn, someone new to meet, and collaboration is key.
Experience
Customer Success Manager
Jan 2026 — Present · Cleveland, OH, US
Education
Michigan State University
Hospitality Business
2011 — 2015
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