Rachel Kowalski

Customer Success | Account Management | Sales | Driving Commercial Impact and Creating Value

Role
Customer Success Manager at UPS
Location
Cleveland, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rachel Kowalski

Hi there! Thanks for stopping by. I build relationships that drive results. With a background spanning tech, hospitality, and medical device, I specialize in customer success, strategic partnerships, and commercial excellence. Empathy and a people-first mindset are at the center of everything I do!I thrive in fast-paced and demanding commercial environments where there’s always something new to learn, someone new to meet, and collaboration is key.

Experience

  1. Customer Success Manager

    UPS

    Jan 2026 — Present · Cleveland, OH, US

Education

  • Michigan State University

    Hospitality Business

    2011 — 2015

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Rachel Kowalski — Customer Success Manager at UPS in Cleveland, OH, US | Unifers