Rachel Keen
Head of Resource Data Management (Rdm) Operations @Engie Impact
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WORK HISTORY
Head of Resource Data Management (Rdm) Operations @Engie Impact
I oversee the Resource Data Management operational functions, driving strategic planning, process optimization, and technological advancement to ensure superior client satisfaction and efficient service delivery. I am responsible for developing a performance-based culture, managing operational risks, and collaborating with cross-functional teams to align with broader organizational goals and strategic initiatives.
EDUCATION
Eastern Washington University
Bachelor's degree, Psychology
Eastern Washington University
Master of Business Administration (MBA), Finance, General
ABOUT RACHEL KEEN
Experienced Senior Operations Leader with a demonstrated history in the energy, sustainability and telecom services industry. Skilled in Analytics, Account Management, Business Process Improvement, and Financial Analysis. Strong people leader with proven success managing to KPIs, production targets and budgetary goals. Lean certified, with experience leading successful BPI initiatives. Strong operations professional with a Master of Business Administration (MBA) focused in Finance and Project Management from Eastern Washington University.
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