Rachel Guinn
Salesforce Technical Analyst @Robert Half
Signup · Get unlimited contacts
WORK HISTORY
Salesforce Technical Analyst @Robert Half
Supporting retail end users with multiple technologies including but not limited to customized Salesforce applications, improving data quality and integration processes, and collaborating with stakeholders to optimize system performance- Currently averaging 250 tickets a month close rate of Tier 2 tickets- Showing a higher than average survey response from end users with an overall score of 90%- Significantly reduced backlog for overdue support tickets- Skills: Troubleshooting · Data Analysis · Salesforce support, reporting, training
EDUCATION
Trailhead by Salesforce
Ranger Rank
Nashville State Community College
Associate’s Degree
Academy of the Holy Family, Baltic, CT
High School
ABOUT RACHEL GUINN
Emotionally intelligent IT professional with over 20 years of experience in technical…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.