Rachel Goldschmid
Senior Operations Manager @Clarity Pediatrics
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WORK HISTORY
Senior Operations Manager @Clarity Pediatrics
San Francisco, CA, US
I\'m leading support and patient experience at Clarity.
EDUCATION
University of Arizona
Bachelor of Arts (B.A.), English Language and Literature/Letters
SKILLS
ABOUT RACHEL GOLDSCHMID
At Clarity Pediatrics, I\'m managing our support team and looking for ways to streamline our operations to reduce support tickets and improve patient experience. Before I joined Clarity, I spent four years at Two Chairs where I helped scale a part-time clinical team from one clinician to 300. I also launched our first ever provider support team, rewrote our entire provider help center, and improved processes to reduce clinical time spent on administrative tasks by one-third.
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