Rachel Goldie
Senior Experience Designer @Royal London
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WORK HISTORY
Senior Experience Designer @Royal London
Edinburgh, GB
Leading the design of experiences across channels, operational touchpoints and digital services. As well as establishing service design as a practice within the business. Collaborating with cross-functional teams, co-creating desirable, viable solutions.
EDUCATION
Royal College of Art
Master of Arts - MA, Textile Design
Robert Gordon University
Gray's School of Art - Bachelor of Arts , Textiles and Surface Design
ABOUT RACHEL GOLDIE
In my 7 years of experience in service design I’ve helped improve services that impact people’s lives. Whether that’s financial planning, policing, or connecting communities.I’m good at communicating complex systems, uncovering disconnects and collaborating with diverse stakeholders. It’s how I make sure the services I design work for everyone.I also really enjoy training, educating and mentoring others on design thinking.
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