Rachel Gilmore
AVP Team Leader Senior Loan Officer at Midflorida Credit Union @MIDFLORIDA Credit Union
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WORK HISTORY
AVP Team Leader Senior Loan Officer at Midflorida Credit Union @MIDFLORIDA Credit Union
EDUCATION
Ashford University
Business Administration and Management, General
SKILLS
ABOUT RACHEL GILMORE
As a U.S. Navy Veteran and senior leader in consumer lending with 12+ years of experience, I specialize in driving operational performance, developing high-impact teams, and delivering consistent, measurable results.Throughout my career, I have led large teams of consumer service professionals and loan officers, building cultures that not only exceed performance goals but also sustain long-term growth. My leadership approach combines data-driven decision-making with people-first development, enabling teams to perform at a high level while continuously evolving.I am particularly passionate about scaling talent. I’ve built and coached teams to strengthen performance, improve engagement, and navigate complex challenges—while maintaining a strong focus on customer experience and operational excellence.At the core of my leadership philosophy is a commitment to:• Driving results through accountability and clarity• Building inclusive, high-performing team cultures• Developing future leaders through coaching and mentorship• Aligning team performance with broader business objectivesI believe that sustainable success comes from aligning people, performance, and purpose. By fostering trust, encouraging innovation, and leveraging individual strengths, I create environments where both the business and its people thrive.I’m now focused on expanding my impact at the executive level—partnering across organizations to drive strategy, optimize operations, and lead transformational growth.
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