Rachel Gauron
Client Success, Onboarding Specialist Ii @Houzz
Signup · Get unlimited contacts
WORK HISTORY
Client Success, Onboarding Specialist Ii @Houzz
Irvine, CA, US
Manage book of business containing 300+ accounts.• Team Lead• Increase product adoption and enable new customer success by educating them on how to successfully utilize our Software-as-a-Service (SaaS) platform.• Facilitate and conduct regularly scheduled meetings with newly acquired customers to address questions, troubleshoot, and then resolve issues.• Ensure a successful client onboarding and continuing experience with the company’s tools and services.• Collaborate with design, finance, production, and sales teams to ensure a seamless onboarding experience for newly acquired customers.• Serve as the main point of contact for professionals and their accounts. • Regularly meet and exceed monthly kpi goals.
EDUCATION
Irvine Valley College
Associate in Arts , Psychology
UC Irvine
Bachelor of Arts in Psychological Science
Irvine Valley College
Associate in Arts , Liberal Studies: Teacher Education, Social and Behavioral Sciences
ABOUT RACHEL GAURON
College graduate, with a B.A. in Psychological Science, seeking to utilize my educational and professional experience in a Human Resources capacity. Highly competent individual with excellent verbal and written communication skills, able to excel in a fast-paced environment.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.