Rachel Fedishen
- Role
- Continuous Improvement Program Manager at Flexport
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Rachel Fedishen
Manager with ten years of experience in improving processes with an eye for achieving…
Experience
Continuous Improvement Program Manager
Aug 2021 — Present · Chicago, IL, US
Managed and implemented cross-functional lean projects across a network of ~40 US third-party warehouses and the operations team for an eCommerce startup • Designed and lead an On-Time Shipping program across 3 departments to improve shipping 4% YoY to 98% for all network warehousing partners. Presented progress to key leadership, CEO, and shareholders weekly • Completed a holiday planning methodology, tools, and communication model across 4 operations departments to reduce holiday order misses by 75%(e.g, 11K orders) • Built a knowledge foundation by creating standardized processes and training materials such as quick reference guides, SOPs, audits, lean principles, and project management tools for >150 operations associates • Identified and drove key improvement areas such as resource modeling, warehouse processes, lean inventory practices, and WMS configurations to improve receiving/shipping for seven Midwest third-party warehouse partners 5% YoY
Education
Penn State University
Bachelor's Degree, Logistics, Materials, and Supply Chain Management
2010 — 2014
Copenhagen Business School
Bachelor's degree, International Business Minor
2013 — 2013
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