Rachel Dixon

Chief Executive @Volunteer Action

Oundle, GB

Lead strategic initiatives in public relations and digital marketing to enhance visibility and community engagement. Drive long-term planning to ensure charity’s sustainable growth and alignment with organisational goals. Create engaging newsletters, and oversee press releases and social media campaigns. Develop and manage work schedules for salaried staff and volunteers to optimise operations. Oversee human resources functions for team of 180 volunteers and 3 paid staff, including recruitment, training, and development. Conduct SROI and KPI analysis to measure impact and generate social impact reports. Expanded outreach and fostered partnerships by representing charity at exhibitions and festivals. Strengthened community connections and secured funding sources by attending targeted networking events. Achieved increase in reach within first year by implementing growth strategy aligned with trustee goals. Support staff and volunteer development by coordinating performance evaluations, one-on-one meetings, and personal development reviews.