Rachel Delgrande
Senior Vice President @ Elastic Path
- Role
- Core Member at Underscore Vc
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Rachel Delgrande
I am the VP of Customer Success at Elastic Path, a company that provides the leading headless commerce platform for enterprises. With over 7 years of experience in customer success and eCommerce, I lead a team of professionals who are passionate about helping brands create and deliver engaging and personalized commerce experiences across multiple channels and touchpoints.My background in the retail industry and expertise in eCommerce buying, merchandising, and omnichannel store operations enable me to understand the needs and challenges of our customers and provide them with strategic guidance and support. I have founded and scaled customer success teams at several start-ups, working with well-known companies such as Burton, Michael Kors, and Asics to roll out their digital transformation and omnichannel journeys. My team and I are committed to empowering our customers to succeed and achieve their goals, by leveraging data analysis, best practices, and customer feedback.
Experience
Core Member
Apr 2021 — Present · Boston, MA, US
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