Rachel Deleon
Go-To-Market Strategies || Project & Program Management || Process Improvements || Strategic Initiatives || Customer Relationship Management
- Role
- Senior Manager, Sales Business Operations at Lucid Motors
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
About Rachel Deleon
A diverse professional, skilled in project management, process improvements, and operations. Innovative thinker, anticipating trends and business objectives to streamline operations, key metrics, and performance at all levels. Recognized for leading programs and initiatives that increase revenue and company margins. Proficient in sales and technology-based improvements. Adept at business process improvements and strategic initiatives. Proficient in risk management and the development of performance standards, ensuring objectives move deep within the organization. Approachable yet accountable leadership style that is both inclusive and exciting. AREAS OF EXPERTISEProject Management, Leadership, Development, Process Improvement, Communication, Business Insights, Business Process Improvement, Business Reviews, Business Strategy, Go-to-Market Strategy, Continuous Process Improvement, Program Management, Strategic Initiatives, Customer Service, Sales, Resource Planning, Collaboration, Strategic Mindset, Planning, Customer Relationship Management
Experience
Senior Manager, Sales Business Operations
Dec 2025 — Present · Phoenix, AZ, US
Retail Operations• Define and implement best practices for daily studio operations to ensure consistency across locations and efficiency in execution. • Oversee presentation standards, including studio layout and display/demo vehicle maintenance. • Lead planning and execution of new studio openings. • Partner with cross-functional teams to support studio initiatives.Business Operations • Support HQ-based sales functions including expense management, headcount planning, success plans, commission administration, and general administrative operations. • Develop and manage performance recognition programs, including contests and awards, ensuring high engagement and clear documentation. • Conduct workforce efficiency analysis and lead workforce planning initiatives. Team Leadership & Program Management • Lead a team of program and project managers, serving as subject matter experts in their respective domains. • Drive cross-functional collaboration to ensure alignment and execution of strategic initiatives. • Translate complex business challenges into actionable solutions and scalable processes.
Education
University of Wisconsin-Stout
Bachelor’s Degree
University of Wisconsin-Stout
Project Management
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