Rachel Court
Chair @Darlington Building Society
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WORK HISTORY
Chair @Darlington Building Society
EDUCATION
University of Oxford
Law, Law
SKILLS
ABOUT RACHEL COURT
An experienced Chair and NED in Financial Services and beyond. Values driven and customer-focussed. with Executive experience in developing and delivering both customer and people strategies in a trusted and successful financial services organisation. Possesses resilience, drive, energy, enthusiasm and passion for business; and care and support for individuals and teams. Key skills- Chairing highly effective Boards & Committees with a collaborative and enjoyable style• Outstanding engagement and communication skills.• Galvanising and motivating people by building authentic, honest, open and trusting relationships• Focussing on customers and what they want - experienced in designing and delivering outstanding customer-centric experiences• Managing successful projects delivering major systems, process and people transformation- Depth and breadth of knowledge of UK financial services including mortgages, savings, and asset management• Implementing major merger and acquisitions, resulting in genuine cultural alignment • Adept in Board level governance and risk management. Regulatory interface with both the PRA and FCA
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