Rachel Cooper

Experience

1. Project Control Coordinator

   Reliable Jet Maintenance, Llc

   Aug 2023 — Present · Boca Raton, FL, US

   Participate in daily meetings to review project progress, provide status updates and coordinate scheduling with team leaders as well as track progress and communicate updates to clients as needed- Review employee timecards to verify project hours, ensuring accurate billing to ensure alignment with project timelines and budget- Conduct research and develop client estimates for upcoming aircraft maintenance, ensuring all required services are included by collaborating with management and directors on timelines, scheduling and pricing of labor/materials- Build maintenance work packages based on client requests or approved estimates by entering service items into the Total FBO Business Management System & coordinate necessary maintenance manuals and tracking cards for the maintenance team- Manage and distribute employee reference documentation, task lists and schedules to ensure smooth workflow and clear communication- Collaborate with the Director of Maintenance and Parts Manager to serve as a liaison between clients and technicians, providing maintenance updates, status reports, parts requirements and vendor pricing for review/approval- Manage client communications regarding service contracts and renewals for aircraft, generating in contract sales in 2024 through strategic relationship management and targeted efforts, driving significant revenue growth- Participated in career fairs hosted by Junior Achievement of South Florida, educating students on career opportunities and career paths within the aviation industry- Capture/curate photographs of aircraft during progress of maintenance for use in marketing materials, including email campaigns and social media content- Coordinated office fundraisers and toy drives in collaboration with the Boca Airport Authority, supporting local organizations such as Toys for Tots, Spirit of Giving and Boca Helping Hands.

Education

• Lynn University

  Bachelor's Degree, Graphic Design & Visiual Communication

  2003 — 2008

• Palm Beach State College

  Certification, Graphic Design

  2013 — 2014

• Shaw Academy Online

  Certification in Graphic Design , Graphic Design

  2018 — 2019

Skills

• Mac
• Outlook
• Microsoft Office
• Sales
• Product Promotion
• Windows
• Marketing
• Project Planning
• Adobe Acrobat
• Microsoft Excel
• Powerpoint
• Illustration
• Logo Design
• Quickbooks
• Administration
• Creative Services
• Payment Systems
• Photoshop
• Adobe Creative Suite
• Customer Service
• Dreamweaver
• Illustrator
• Relationship Management
• Advertising
• Photo Editing
• Wordpress
• Record Keeping
• Graphic Design
• Flash
• Indesign
• Os X
• Office Administration
• Budgets
• Data Entry
• Microsoft Word
• Mac & Pc Platforms
• Photography
• Organizational Development
• Html
• Adobe Illustrator