Rachel Clay
Chief Strategist - Public Sector @Softcat
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WORK HISTORY
Chief Strategist - Public Sector @Softcat
As Chief Strategist, my focus is on the intersection of strategy, industry insight, and public purpose. I work with leaders across government and industry to shape long-term vision, uncover opportunity, and turn complex challenges into meaningful outcomes for citizens and communities.Over the years, I’ve built and led teams, advised on large-scale transformation programs, and helped drive growth strategies that balance innovation with integrity. What drives me most is seeing strategy come to life — when an idea becomes a tangible difference in how people experience public services.
EDUCATION
St Mary’s University, Twickenham
Bachelor of Arts - BA, Drama and Psychology
SKILLS
ABOUT RACHEL CLAY
With more than 17 years in the business, I’ve dedicated my career to helping organisations — particularly in the public sector — navigate change, embrace innovation, and deliver real impact.As Chief Strategist, my focus is on the intersection of strategy, industry insight, and public purpose. I work with leaders across government and industry to shape long-term vision, uncover opportunity, and turn complex challenges into meaningful outcomes for citizens and communities.Over the years, I’ve built and led teams, advised on large-scale transformation programs, and helped drive growth strategies that balance innovation with integrity. What drives me most is seeing strategy come to life — when an idea becomes a tangible difference in how people experience public services.I’m passionate about:* Helping governments modernise and deliver better outcomes for the people they serve* Connecting policy, technology, and purpose to create sustainable change*Building partnerships that inspire collaboration and trust* Leading with empathy, curiosity, and impactTime has taught me that leadership isn’t about titles — it’s about creating space for others to succeed and ensuring that what we build today will stand the test of time.This next chapter, as Chief Strategist, is all about continuing that mission: to advise, to shape, and to help the public sector thrive in a world that’s constantly evolving.Additionally, I co-chair Softcat\'s Family Network, aiming to foster a culture where employees can harmoniously balance family commitments with their professional duties.
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