Rachel Carroll

About Rachel Carroll

I am a legal operations and privacy leader with a career spanning law firm support…

Experience

1. Legal Operations Manager

   NSF

   Oct 2021 — Present

   I support the legal department by establishing day-to-day workflows, addressing complex issues related to contract management, records retention, litigation support, document management, and institutional knowledge management:• Optimize global legal processes and guidelines.• Create efficient and effective working processes by identifying opportunities, determining best practices, and creating solutions by streamlining processes. • Create and analyze key legal department metrics and KPI’s through reports and dashboards and implement changes to drive improvement and enhance operational performance. • Create financial tracking, responsible spending practices, supporting finance partners with forecasting to optimize spending and impact on business strategies. • Develop and execute a coordinated, integrated legal technology roadmap and leading the implementation of related systems across all areas of Legal. • Identify and implement legal department tools to streamline new or existing operational practices. • Partner with cross-functional teams to build on established partnerships, drive strategic organization-wide initiatives, and collaborate on projects. • Identify, develop, and encourage adoption of processes and policies to manage legal operations.

Education

• Michigan State University

  BS, Political Science - Pre law

  2003 — 2007

• Studay Abroad Program - UNSW, Australia

  Political Science

  2006 — 2006