Rachel Cabeca

Experience

1. Executive Assistant

   NHS Management, LLC

   Feb 2020 — Present · Tuscaloosa, AL, US

   Provide administrative support to the Chief Financial Officer, Chief Operations Officer, and General Counsel for a family-owned company managing 49 skilled nursing facilities in AL, AR, FL, MO, and affiliated companies- Lead customer service follow-up with facilities, vendors, and families, efficiently addressing inquiries and concerns- Manage all licensure credentialing with the Department of Public Health for 49 facilities and annual SHPDA reporting for 34 AL facilities, ensuring compliance with regulatory requirements- Coordinate and complete new contracts and credentialing for insurance providers, resolving issues promptly to maintain service continuity- Review resident and employee record requests for compliance, guiding facilities on proper record release procedures- Collaborate with attorney providers and other external providers on time-sensitive tasks, including OSHA reporting, loan documents, HUD documents, operating agreements, litigation/EEOC settlements, and obtaining necessary consents- Serve as the administrator and subject matter expert for NRC Health\'s customer and employee experience platform, leading organizational customer experience efforts- Manage organizational project management tasks, including creating and managing SharePoint sites to effectively share information with stakeholders- Develop and manage training profiles, assign learning modules, and manage user accounts for the Relias Learning Management System, ensuring comprehensive training for all staff- Notary Public for Alabama At Large.

Education

• University of Phoenix

  Master of Business Administration - MBA

  2025 — 2027

• University of Phoenix

  Masters in Healthcare Administration

  2025 — 2027

• University of Phoenix

  Bachelor of Science - BS

  2024 — 2024