Rachel Brunson
Associate Director | Advisor | Inside Sales | Customer Success | Account Management | Revenue Retention & Growth | Lean Six Sigma Green Belt Certified | Process Improvement Enthusiast | Data-Driven Problem Solver
- Role
- Associate Director, Inside Sales at Natera
- Location
- Meriden, CT, US
- LinkedIn followers
- 500 followers
About Rachel Brunson
Welcome to my LinkedIn Profile! I am a strategic, innovative, and dynamic leader skilled in curating positive customer experiences to execute the customer success strategy. I have over 15 years of progressive experience in the healthcare industry with expertise in leading and guiding teams, liaising with senior leadership, and building sustainable relationships throughout all stages of the customer journey. I am adept with driving customer satisfaction, retention, and growth aligned with meeting the organization’s goals while building a strong mission-focused culture injecting passion for the business, and increasing revenue opportunities. Areas of Expertise: Team Development, Relationship Management, Process Improvement, Program Development, Integrated Client Experience, Product Roadmaps, Performance Metrics, Business Process, KPIs, Strategic Planning, Metrics & Reporting, Customer Insights
Experience
Associate Director, Inside Sales
Mar 2025 — Present
Education
Central Connecticut State University
Bachelor of Science - BS, Marketing
Southern Connecticut State University
Master of Business Administration - MBA, Business Administration and Management, General
Johnson & Wales University
Associate of Science - AS, Computer Graphics & New Media
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