Rachel Allen Dillon

Instructional Designer- a learning scientist with a focus on the power of visual design

Role
Senior Learning and Development Specialist at SMUD
Location
Sacramento, CA, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Rachel Allen Dillon

RachelDillon.com I have over 25 years of experience as a professional graphic designer, and over 15 years in learning and development. In my opinion, visual design can make or break a learning experience. I follow an agile ADDIE model as an instructional designer to develop Web-based, Instructor-led, and virtual-led training. As an instructional designer, it\'s my role to be the learning advisor and uncover objectives, audience goals, and determine levels of motivation to develop an effective solution. Creating a successful learning project requires clear and consistent communication, and keeping the project in scope. I’m known for my out-of-the-box thinking and willingness to help colleagues solve training problems. I am a certified facilitator of Emergenetics and Outward Mindset to support leadership and organizational development.

Experience

  1. Senior Learning and Development Specialist

    SMUD

    Jan 2024 — Present · Sacramento County, CA, US

    Collaborate to assess training needs and develop detailed learning requirements and plans for moderately to highly complex learning solutions• Design and produce engaging, self-paced eLearning courses with video, images, charts, illustrations, and animations• Create skill assessments that reinforce the learning objectives to evaluate learner proficiency and training effectiveness• Conduct quality assurance testing to ensure accuracy, accessibility, functionality, and consistency• Develop clear job aids to support recall of complex content based on policies and processes.• Design instructor-led training materials, including interactive, hands-on exercises in break-out rooms during live virtual training sessions• Partner with subject matter experts to quickly learn complex systems and workflows to develop accurate, engaging training content• Utilize assessments and learner data to revise and improve training• Certified facilitator of leadership and team dynamic courses, such as Emergenetics, Outward Mindset, and support the development of content for onboarding and management foundations

Education

  • California State University, Fullerton

    Master of Science - MS, Instructional Design and Technology

  • University of Wisconsin-Madison

    Bachelor of Science, Art/Graphic Design

    1990 — 1994

  • University of California, Irvine Extension

    Graduate Certificate, ELearning Instructional Design

    2017 — 2019

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