Rachel Alfonso

About Rachel Alfonso

Human Resources leader with proven success designing and executing people strategies that drive organizational performance, strengthen culture, and advance workforce capability across healthcare operations—including hospitals, surgical centers, and laboratory environments.I bring a track record of partnering with executives and senior leaders to deliver results in: •Strategic HR Operations – developing scalable policies and governance frameworks that balance compliance, culture, and financial impact. •Compensation & Workforce Planning – aligning pay practices to market data, managing equity adjustments, and optimizing workforce structures to ensure competitiveness and fiscal responsibility. •Employee Relations & Engagement – guiding leaders through high-stakes employee matters, and implementing enterprise engagement programs that translate employee voice into measurable outcomes. •Talent Acquisition & Development – building leadership pipelines, refining orientation and onboarding strategies, and establishing mentorship and development programs that grow future leaders. •Data-Driven HR Leadership – leveraging HRIS and workforce analytics to inform executive decision-making, track labor metrics, and ensure accuracy across payroll, benefits, and leave management.

Experience

1. Hrbp

   Quest Diagnostics

   May 2025 — Present · Miramar, FL, US

Education

• Florida International University

  Bachelor’s Degree, Health/Health Care Administration/Management

Skills

• Customer Service
• Training
• Team Building
• Microsoft Word
• Microsoft Excel
• Powerpoint
• Sales
• Social Media
• Time Management
• Leadership