Rachanna Kann

About Rachanna Kann

I thrive on challenges—especially the tough ones. The harder the problem, the more determined I am to solve it, and fast. With nearly a decade in the IT field, I’ve built a reputation as a versatile problem solver and a dedicated team player.I recently earned a promotion to Senior IT Support, a testament to my commitment, adaptability, and technical expertise. My experience spans a wide range of IT functions, including access management, software installation, troubleshooting, imaging & deployment, data entry, IT procurement, and creating SOPs.Beyond technical skills, I take pride in being a powerhouse leader—bringing teams together, fostering a sense of belonging, and always going the extra mile to help others. My training through Year Up laid a strong foundation, and my hands-on experience has shaped me into the go-to person for solving complex IT issues.If you\'re looking for a proactive, positive, and results-driven IT professional, let’s connect!Photo by Sarah Deragon | You can also follow Sarah on Instagram:@sarahderagon or @portraitstothepeople

Experience

1. Senior IT Support Engineer

   Rigetti Computing

   Jan 2025 — Present

Education

• Foothill College

  Year Up Certification

  2015 — 2016

• Year Up

  IT Traniee

  2015 — 2016

Skills

• Os X
• Microsoft Word
• Team Leadership
• Creativity Skills
• Keynote
• Confluence
• Leadership
• Html
• Web Development
• Management
• Research
• Learn New Software Quickly
• Troubleshooting
• Css
• Microsoft Excel
• Powerpoint
• Basic Html
• Printers
• Training
• Jira
• Strategic Thinking
• Windows
• Computer Proficiency
• Asset Management
• Google+
• Marketing
• Inventory Management
• Casper
• Microsoft Office
• Sales
• Customer Service
• Organization Skills
• Ipad Support
• Desktop Imaging
• Asset Life Cycle Management
• Teamwork
• Positive Discipline