Rachana Nayak

About Rachana Nayak

Focused on safeguarding Amazon\'s marketplace integrity and ensuring compliance with intellectual property rights, my responsibilities include:• Brand Application Management: Evaluating and processing brand applications, ensuring product eligibility for marketplace inclusion.• Cross-Team Collaboration: Working with internal teams to resolve complex seller issues and improve the integration process for new sellers.• Compliance & Documentation Review: Assessing brand and product documentation to verify authenticity and ensure compliance with Amazon’s guidelines.• Process Improvement: Identifying and streamlining inefficiencies in the brand approval and seller onboarding workflows.• With a commitment to operational excellence and marketplace integrity, I ensure a seamless and compliant seller experience.

Experience

1. Senior Process Associate

   Amazon

   Jun 2022 — Present · Bengaluru, IN

   As a Senior Process Associate:• I work with the Catalogue Abuse Prevention team to protect the integrity of the Amazon marketplace and ensure compliance with the intellectual property rights of brands and sellers.• Evaluate and process brand applications, assess product eligibility, and work closely with internal teams to verify the authenticity and quality of products for marketplace inclusion.• Collaborate with cross-functional teams to troubleshoot complex seller concerns and ensure a seamless integration process for new sellers.• Conduct detailed assessments of brand and product documentation, ensuring all necessary information is submitted and aligned with Amazon’s requirements.• Identify process inefficiencies or areas of improvement in brand approval and seller onboarding, and work to streamline workflows while maintaining a high level of accuracy.• Maintain thorough records of interactions and decisions made, ensuring compliance and reporting accuracy.

Education

• SDM College of Business Management

  Bachelor's degree

  2014 — 2017

• St. Aloysius College, Mangalore-575003

  Postgraduate Degree

  2017 — 2019