Rachana Mhapadi Assoc

Customer Service Assistant @Wickes

Edinburgh, GB

Deliver exceptional service by assisting customers with inquiries, product recommendations, and purchases.• Efficiently handle transactions, including cash, card payments, and refunds, ensuring accuracy and speed.• Assist in restocking shelves and maintaining a clean, organized, and well-presented store environment.• Address and resolve customer concerns or escalate them to the appropriate team for resolution.• Stay informed about products and promotions to provide accurate information and enhance the customer experience.• Work closely with colleagues to meet store goals and provide a seamless shopping experience.• Adhere to company policies and safety guidelines to ensure a secure shopping and working environment.

Rizvi College Of Hotel Management

Bachelor of Science - BS, Hospitality Administration/Management

Nottingham Business School, Nottingham Trent University

Postgraduate Degree, Human Resources Management and Services

Sheila Raheja School of Business Management and Research

Masters in Management Studies, Human Resources Management/Personnel Administration, General