Rachana H.
Client Services Consultant | Ensuring Excellence in Service Delivery | Proactive Problem Solver | Cross-Functional Collaborator
- Role
- Sr Client Services Professional at AgileOne
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rachana H.
Client whisperer by night, K-Pop fangirl by day! As a Senior Client Services Professional at Agile1, I love turning challenges into opportunities and making client success look effortless (with a dash of caffeine and creativity). Whether it\'s solving problems or syncing up with teams, I bring energy, empathy, and a sprinkle of sparkle to everything I do. Outside of work, you’ll find me deep in a K-Drama marathon or vibing to the latest K-Pop comeback—bias wrecked and proud!Let\'s connect and discuss how we can elevate client services together! 🤝 #ClientServices #AgileOne
Experience
Sr Client Services Professional
Apr 2025 — Present
Client Services Professional @ Alaska AirlinesSupport client operations through MSP/VMS program management.Manage contingent workforce sourcing, onboarding, and compliance using AgileOne tools.Act as liaison between clients, suppliers, and internal teams to ensure SLA adherence.Coordinate requisitions, candidate screening, interviews, and onboarding.Oversee system integrity, reporting, billing, and invoicing processes.Deliver training, process improvements, and documentation management.Provide exceptional customer service and ensure timely execution of all program tasks.
Education
Shree Devi Institute of Technology, MANGALORE
Bachelor of Engineering - BE, Electronics and Communications Engineering
2013 — 2017
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