Rachal Ajjamada Jaya
Business System Analyst @ FordDirect | Data Analysis & Visualization Expert | Business Intelligence | Project Management (Agile/Scrum) | SQL | R | Tableau |Power BI | Data Visualization
- Role
- Business System Analyst at FordDirect
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Rachal Ajjamada Jaya
With a Master\'s in Information Technology, I excel at bridging business needs with…
Experience
Business System Analyst
Jan 2022 — Present · Detroit, MI, US
Implemented enhancements for the ConsumerConnection enrolled Dealers Service appointment process.• Investigated and resolved new and existing issues in ConsumerConnection.• Utilized JIRA for issue tracking and documentation.• Generated routine and ad-hoc reports to assist in evaluating production performance.• Managed the product backlog and documented business rules.• Participated in Ford JAD sessions.• Developed a deep understanding of technical platforms.• Effectively communicated between business and development teams.• Managed complex projects and delivered significant results.
Education
University of the Cumberlands
Masters, Information Technology
MICA College, Mysuru
Bachelor of Business Administration - BBA, Marketing
Indiana University of Pennsylvania
Master of Business Administration - MBA, Business management and Supply Chain Management
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