Rachael Callahan

About Rachael Callahan

I’m an accomplished MICE (Meetings, Incentives, Conferences, Exhibitions) professional with a passion for creating impactful experiences that foster connections, inspire audiences, and drive organizational success through thoughtful event design, creative problem-solving, and a deep understanding of the events industry.

Experience

1. Manager, Events & Meetings (Eu, Latam, Na)

   Project Management Institute

   May 2025 — Present

   Partnered with Manager, Events & Meetings (APAC, MENA, SSA) to lead a team of event professionals executing a global portfolio of 100+ events annually ranging from 50 to 4,500 attendees. Collaborated cross-regionally to drive operational consistency, strengthen planning readiness, and build internal capabilities through global planner cross-training.Advanced event management infrastructure to support scalable delivery across the portfolio. Sample initiatives included: improving clarity around cost of goods and revenue forecasting, templatization of logistics outline for cross-partner reference, establishing a framework for sustainability in event management and microsites, continued maintenance of event deliverables blueprint, and establishing global guidance for supporting mothers at events.Contributed to global event pricing recommendations complementing regional market benchmarks, suggested registration tier windows informed by industry best practices, and improved invoicing processes to reduce administrative effort and improve customer experience.Led integration planning for an external partner event, including development of a comprehensive gap analysis outlining audience insights, conference structure, and volunteer evolution to support future-state planning.

Education

• Illinois State University

  Bachelor of Science (B.S.)