Rachael Cerda
Performance Strategist @fullthrottle.ai®
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WORK HISTORY
Performance Strategist @fullthrottle.ai®
EDUCATION
University of Wisconsin-Madison
Bachelor of Arts - BA, Communication and Rhetoric
ABOUT RACHAEL CERDA
I thrive at the intersection of customer experience, strategy, and relationship management. With a background spanning account management, marketing, and client success, I’ve built a career focused on helping customers see value, stay engaged, and feel genuinely supported.From agencies to real estate to cybersecurity, I’ve led cross-functional initiatives, supported complex client needs, and ensured long-term satisfaction through thoughtful communication and proactive problem-solving. Whether guiding onboarding, increasing adoption, or collaborating across teams, I bring a calm, strategic presence and a deep commitment to client outcomes.
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