Rachael Booth
Customer Support Team Manager @ManyPets
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WORK HISTORY
Customer Support Team Manager @ManyPets
Birmingham, GB
Bought By Many & Many Pets are making the world a better place for pet parents. Award-winninginnovative technology and exceptional customer service are at the heart of our offer: we now rank30th on the Tech Track 10•••20) and we won the Insurance Choice Awards (2020) for both BestPet Insurance Provider and Innovation of the Year.We’re proud to be driving unprecedented change in insurance and have doubled our revenues annually for the last 4 years with more ambitious growth still to come. Our latest Series D funding round was $350m which values us at $2bn. All this was made possible by the hard work from our incredible colleagues around the world; and we’re excited to embark on the next stage in our journey.Our company is fast-paced, respectful, fun-loving and (most importantly) passionate about pets and their well-being. We think big and we can only do that if we have a wonderful array of differentpeople with different lived experiences and backgrounds, bringing their whole self to work everyday. Throughout the business, you will meet people who think differently, aim for impact, and loveto try new things. Our physical offices are modern, bright and open-with plenty of treats and greatfacilities and we provide practical support coupled with best-I-breed kit for
EDUCATION
St EdwardsCollege
GCSE, GCSE, GCSE
ABOUT RACHAEL BOOTH
I have been a Financial Contractor for the past 9 years with experience in PBA, PPI, investments and general banking covering a variety of products. Over the past 9 years I have worked cradle to grave and have progressed through financial contracting as a case handler, SME, Quality assurance, Team Lead and Operations and am well -prepared to meet and exceed expectations with my transferrable skills. I am experienced in leading teams to deliver on all phases of projects within tight time and budget constraints along with developing and steering teams to achieve departmental and organisational objectives. Currently working as a Permanent Manager for Bought By Many.
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