Rachael Belshaw
MS of Science in Sports Product Design
- Role
- Product Guide at Arc'teryx Equipment
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Rachael Belshaw
My designs are grounded in my own outdoor pursuits, focusing on creating products that…
Experience
Product Guide
May 2024 — Present · Portland, OR, US
Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solvingBuilding a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic wayChampioning Arc’teryx as a brand ambassador both in-store and in the communityDeveloping your passions both in and out of the store with the support of the teamSupporting in elevating the guest experience by working with the store leadership team on projects and brand initiativesProviding feedback on merchandising and in-store experience to help drive salesMaintaining an open, collaborative relationship with your team and store leadershipSupporting with and participating in various store tasks as assigned by the leadership teamAnswering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channelsUtilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
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