Rachael Sumstine

Rachael Sumstine

Product Manager @ACERTUS

Kansas City, MO, US
EMAILS
r••••••••@acertusdelivers.com
MOBILE NUMBERS
+19•••••••30

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WORK HISTORY

Jan 2026 — Present

Product Manager @ACERTUS

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Overland Park, KS, US

Lead product role over Title and Registration services, mobile app development, Salesforce, and integrations.

EDUCATION

1998 — 2002

JCCC

Associate's degree, Business Administration and Management, General

SKILLS

Process ImprovementManagementTeam BuildingCustomer ServiceTransportationFleet ManagementNegotiationVehiclesSales ManagementLeadershipSalesCustomer SatisfactionAutomotive

ABOUT RACHAEL SUMSTINE

I’m a product manager and fleet operations expert with 20+ years of experience transforming complex workflows into efficient, tech-enabled solutions. Currently leading product for title and registration services as well as the integrations team at ACERTUS, I bridge the gap between business needs and technical teams to deliver measurable value.Passionate about customer success, automation, and market-driven innovation, I’ve led key initiatives including RPA implementation, cloud migration, and cross-platform self-service tools. My background in accounting, operations, and product allows me to speak the language of users, engineers, and executives alike.Let’s connect if you\'re in the fleet, mobility, or SaaS space—I love solving messy problems and building better customer experiences.

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