Rachael S.
Customer Care Manager at Toast
- Role
- Manager Ii - International at Toast
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Rachael S.
With nearly a decade of experience in customer service and telecommunications, I currently serve as Manager II - International at Toast, where I focus on advancing customer satisfaction and optimizing support processes. Previously, I contributed to Toast\'s customer care strategies and led service training initiatives at The Knot Worldwide. Leveraging my expertise, I collaborate with cross-functional teams to enhance service delivery and resolve complex issues effectively. Committed to fostering innovation and customer-centric solutions, I aim to empower teams and drive impactful outcomes in alignment with Toast\'s mission to enrich restaurant experiences worldwide.
Experience
Manager Ii - International
Jun 2025 — Present
Education
Southern New Hampshire University
Business Administration and Management, General
2018 — 2021
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